Perspective
Sometimes, just when you need it most, a piece of information crosses your path that reframes things, offers a new perspective or simply puts the words that you NEED to hear in front of you at the exact right moment. My sincere hope is that you will find that inspiration amongst these articles.
The Top 10 Signs That Your EMS System Is In Trouble.
So, how's 2020 so far? Let's recap, pandemic, shortage of PPE, workers out sick themselves, civil unrest, an unprecedented and impressive list and we're not even 180 days into the year. Before all that started there were already economic challenges in the...
Got Plans?
As an industry we spend a lot of time on ‘transactional planning’. Budgets, scheduling, fleet maintenance, marketing events that fall in our laps and participating in local disaster preparedness events. Yet, the vast majority of services spend little to no time...
Business Negotiation 101: The Five Basic Rules Every Business Owner Must Know
Over the years I’ve learned five really important rules for successful negotiations. I’ve personally used these rules in literally thousands of formal negotiation sessions and have written great deals and formed long term relationships because of them. 1. Make sure...
Marketing and Positioning — So What Business Are You Really In?
Looking at your business from your clients perspective. Most business owners, including me until recently, don’t know exactly what business they’re really in. Everyone has perfected their ‘elevator pitch’. You know, that 30 second, roll-off-your-tongue verbal...
ACHIEVE Leadership Success (part 8 of 8) Expect Excellence.
If I asked you about your organization would you puff up with pride and say that you provide great service to your clients, patients and community or would you look down at your shoes and try to pretend you’re not affiliated with the organization? We all strive to be...
ACHIEVE Leadership Success (part 7 of 8) Visualize your objectives.
“You’ve got to be very careful if you don’t know where you’re going, because you might not get there.” – Yogi Berra. Yes, I’m even willing to quote a member of the New York Yankees (being a Red Sox fan) to help get my point across. “Would you tell me, please, which...
ACHIEVE Leadership Success (part 6 of 8) Encourage and develop yourself and your employees.
Congratulations, you’ve been promoted to supervisor or beyond. You have a gold badge or perhaps an office and maybe even your name on the door and preferred parking. Sorry to burst your bubble, but you haven’t arrived, or reached a destination where you can sit back...
ACHIEVE Leadership Success (part 5 of 8) Inform and involve your staff.
When you hired the people you work with, was ‘act like mushroom’ one of the lines found in their job description? Mushrooms love being kept in relative darkness where they can be fed a constant diet of decomposing material (crap) and hopefully thrive. This is not the...
ACHIEVE Leadership Success (part 4 of 8) Handle each employee and problem individually.
Do you consider yourself an individual worthy of attention and courtesy? Good, you should…so do your co-workers. When it comes to employees, staff, co-workers, team members, however you refer to them, one size of leadership does not fit all. In a previous section of...
ACHIEVE Leadership Success (part 3 of 8) Critique Never Criticize
Former American Idol judge Simon Cowell is known for his acidic criticism of the contestants all done in front of millions of viewers. If you've ever watched the show you know how bad you felt for the person as he tore them apart...publicly. Have you ever made a...
ACHIEVE Leadership Success – (part 2 of 8) Accept responsibility for your actions and decisions.
Accepting responsibility for actions and decisions is a very difficult process for most newly promoted leaders, in fact it can often remain an obstacle on the path to success for many leaders regardless of tenure. I’ve seen the effects of a leader’s inability to...
ACHIEVE Leadership Success (part 1 of 8) Seven steps to building a lasting career.
Leadership is something that I believe is not taught…management is taught. Leadership is something that comes from inside and when witnessed, especially these days, is to be celebrated. The respect that comes from being a leader is a something earned not mandated. The...
On The Basis of Sex
If you’re looking for something to do while physically separated from the rest of the world in your COVID cocoon, I suggest investing two hours in a movie called On The Basis Of Sex. It’s the story of current Supreme Court Justice Ruth Bader Ginsburg. Now truth be...
PODCAST: The Daily Bread Project
I was thrilled to help with this great project bringing a daily dose of positivity into the world. "But small is the gate and narrow the road that leads to life, and only a few find it." - Matthew 7:14On today's show:* Why most people don't get what they want out of...
Clean your mental closet.
Time to get rid of the things that no longer fit your life. This is typically the time of year when everyone talks about spring cleaning which usually involves a purge of our closets. This year we are already in 24/7 hyper-cleaning mode, wielding spray bottles of...
Business as UnUsual
Now is the time to craft a new model for your small business. Questions are largely going unanswered because the answers are not clear. How long will this last? How long will it take to recover once we get back to ‘normal’? What will ‘normal’ actually look like. Scary...
Your mind is not in quarantine.
Spend your social distancing time wisely … create new options for your life. As I write this on March 19, 2020, we are in the middle of something most of us have never seen. Quarantine requirements, a health scare on a global level, cities turned into ghost towns and...
To be productive … know your strengths.
As leaders of organizations we are required to wear many hats, however, no one is good at everything. Nope, not even you. Let’s be honest, there are parts of running your organization that you hate because they suck and there are others that you hate because you suck...
PODCAST: Doing business on your own terms with Bob Holdsworth PART TWO
Being a guest on Jonathan Rivera's popular podcast series Daddy's Working was an absolute blast. This is part two of the interview. In this episode we'll be talking about: When taking a job pay cut can actually be worth it (0:40)How to keep clients coming back to you,...
PODCAST: Doing business on your own terms with Bob Holdsworth PART ONE
I was invited to be a guest on Jonathan Rivera's very popular Daddy's Working podcast. We started talking and the originally scheduled 20 minute episode actually morphed into two separate episodes. In episode #1 we talk about: Being able to have more space in your...
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