by Bob Holdsworth | Jun 10, 2020 | Business Development, Business Strategy, Career Development, EMS Leadership, EMS Management, EMS/Ambulance, Entrepreneurship, Small Business
As an industry we spend a lot of time on ‘transactional planning’. Budgets, scheduling, fleet maintenance, marketing events that fall in our laps and participating in local disaster preparedness events. Yet, the vast majority of services spend little to no time...
by Bob Holdsworth | Jun 3, 2020 | Business Development, Business Growth, Business Strategy, Entrepreneurship, Small Business
Looking at your business from your clients perspective. Most business owners, including me until recently, don’t know exactly what business they’re really in. Everyone has perfected their ‘elevator pitch’. You know, that 30 second, roll-off-your-tongue verbal...
by Bob Holdsworth | Jun 1, 2020 | Business Development, Business Strategy, Career Development, EMS Leadership, EMS Management, Entrepreneurship, Inspirational, Personal Development, Small Business
If I asked you about your organization would you puff up with pride and say that you provide great service to your clients, patients and community or would you look down at your shoes and try to pretend you’re not affiliated with the organization? We all strive to be...
by Bob Holdsworth | May 21, 2020 | Business Development, Business Growth, Business Strategy, Career Development, EMS Leadership, EMS Management, Entrepreneurship, Inspirational, Personal Development, Small Business, Strategic Planning
“You’ve got to be very careful if you don’t know where you’re going, because you might not get there.” – Yogi Berra. Yes, I’m even willing to quote a member of the New York Yankees (being a Red Sox fan) to help get my point across. “Would you tell me, please, which...
by Bob Holdsworth | May 14, 2020 | Business Development, Business Strategy, Career Development, EMS Leadership, EMS Management, Entrepreneurship, Inspirational, Personal Development, Small Business
Congratulations, you’ve been promoted to supervisor or beyond. You have a gold badge or perhaps an office and maybe even your name on the door and preferred parking. Sorry to burst your bubble, but you haven’t arrived, or reached a destination where you can sit back...
by Bob Holdsworth | May 7, 2020 | Business Development, Business Strategy, Career Development, EMS Leadership, EMS Management, EMS/Ambulance, Entrepreneurship, Small Business
When you hired the people you work with, was ‘act like mushroom’ one of the lines found in their job description? Mushrooms love being kept in relative darkness where they can be fed a constant diet of decomposing material (crap) and hopefully thrive. This is not the...