by Bob Holdsworth | Jun 13, 2020 | Business Strategy, EMS Leadership, EMS Management, EMS/Ambulance, First responders, Strategic Planning
So, how’s 2020 so far? Let’s recap, pandemic, shortage of PPE, workers out sick themselves, civil unrest, an unprecedented and impressive list and we’re not even 180 days into the year. Before all that started there were already economic...
by Bob Holdsworth | May 21, 2020 | Business Development, Business Growth, Business Strategy, Career Development, EMS Leadership, EMS Management, Entrepreneurship, Inspirational, Personal Development, Small Business, Strategic Planning
“You’ve got to be very careful if you don’t know where you’re going, because you might not get there.” – Yogi Berra. Yes, I’m even willing to quote a member of the New York Yankees (being a Red Sox fan) to help get my point across. “Would you tell me, please, which...
by Bob Holdsworth | Mar 15, 2020 | Business Development, Business Growth, Business Strategy, EMS Leadership, EMS Management, Entrepreneurship, Small Business, Strategic Planning
In recent months I’ve worked with more than a dozen clients in five different states and I’ve found that two different leadership issues are damaging many of them. In five of the agencies, leadership indecision is killing morale, stopping staff participation...
by Bob Holdsworth | Feb 2, 2020 | Business Development, Business Strategy, EMS Leadership, EMS Management, EMS/Ambulance, First responders, Strategic Planning
“We need to recruit more volunteers”. “We need to increase the mandatory number of hours to get these shifts covered”. “Can someone PLEASE cover Friday night”? Does this sound like your service? Comments like these linger in the hallways and meeting rooms of agencies...
by Bob Holdsworth | Nov 10, 2019 | Business Development, Business Growth, Business Strategy, Career Development, EMS Leadership, EMS Management, EMS/Ambulance, First responders, Strategic Planning
EMS, the Fire Service, 911 communications centers, what do each of these emergency service specialties have in common? What is the one thing that is routinely overlooked by a majority of agencies? It is of course service. We are all in the service business. My...
